Frequently Asked Questions

Depending on what you decide after our chat we can move forward the same day with the next steps. Our team of highly experienced property experts will guide you through the process and explain what will happen.

If you decide to go ahead the whole process will take approx. 7-21 days. If our offer doesn’t meet your expectations or requirements, then you can simply turn it down and we won’t proceed to the next steps.

Our fee free service means we will not charge you anything, no listing, valuation, selling, legal or hidden fees so rest assured

Usually, our offer will be slightly under the retail market value, but the value is in the time and hassle you save yourself. Working with our friendly team of experts, you gain the advantage of a fast, hassle-free and certain sale. To our clients, that’s worth more than the slightly higher value you might receive by going down the traditional routes.

We make offers on all properties, whatever condition they are in. Please describe the condition of the property as accurately as possible when requesting an offer though, as we can then take this into account when we give you an initial offer in principle.

  • For a start, you won’t be required to clean up your house and make expensive repairs. We can make you an offer regardless of its condition
  • You won’t need to find an agent and be locked into an exclusive agreement where you’re simply hoping they can sell your house
  • Closing costs can be an issue if you’re struggling for money, so we don’t charge them
  • Less time spent on paperwork. Let us do the heavy lifting for you!

That’s fine. We respect that moving is a very personal decision, so we won’t pressure you to make any decision under any timeframe. By submitting your property information, you’re not committing to any binding contract, and you’re free to reject our offer at any time and keep looking for other options. You are under no obligation to sell with us; our aim is to help you make the decision that’s right for you only.

Yes, completely free and obligation free

Absolutely not, if you decide to go with us we take care of all the legal fees, costs and expenses so you don’t have to.

No, we will do everything required and take the hassle out the process, so you are free to focus on the important things in life. We aim to keep paperwork to an absolute minimum, so other than the initial agreement and some legal documents, you won’t have to lift a finger. Our aim is to make the whole process as stress-free as possible.

Once we receive your contact details, we will be in touch with you, if you are local to us then we can meet for a coffee and a chat otherwise we will set up a call either by phone or zoom so we can understand your situation and discuss how we may help you.

Absolutely, all information you provide to us will be secure as per the government data protection guidelines

  • We are currently regulated by The Property Ombudsman, a not-for-profit company that provides consumers and property agents with an alternative dispute resolution service. Should you have any queries, their website can be found here: http://tpos.co.uk/

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